OUR MISSION
We strive to deliver healthy, fair and sustainable outcomes by integrating ESG priorities into our work, partnerships and operations.
Health equity
Bringing together stakeholders in healthcare and beyond to tackle inequities.
Diversity, equity and inclusion
Fostering a culture where every ZSer can thrive and know their impact matters.
Social impact
Accelerating change with clients and nonprofit partners to improve health outcomes.
A year of passion and impact
Read ZS’s 2022 ESG Report today to find out how we are putting our words into action.
Our goals
- Advance social and environmental health equity
- Empower our people to make an impact
- Operate sustainably and responsibly
Placing health equity at the heart of our business is key to improving health outcomes for all. We work to understand and address the social and environmental drivers of health, bringing together stakeholders in healthcare and beyond to tackle inequities.
As a signal of our commitment, we joined 40-plus organizations in signing the World Economic Forum’s Zero Health Gaps Pledge as well as signed the Healthcare Leadership Council’s pledge to advance health equity.
Impact by the numbers
~1.9
Million potential lives touched by our patient health and equity accelerator partnerships
10
Healthcare practice areas with health equity projects
10
Therapeutic areas where we address health equity
7
Industry partnerships outside healthcare that help improve health outcomes
$8,000,000
Invested in social impact initiatives with nonprofit partners
37,000+
Hours spent on nonprofit social impact efforts
We aim to foster a culture where every ZSer can follow their passions, receives the support they need to succeed, and feels heard and respected.
We have set concrete objectives across several diversity, equity and inclusion commitments. Our priorities include attracting and retaining more women-identifying ZSers and underrepresented minorities, strengthening bias mitigation and equity strategies and more.
Impact by the numbers
13,000+
ZSers globally
35%
ZSers globally identify as women
50%
ZSers in the U.S. are from racial or ethnic minority groups*
10
Global community and belonging groups
100%
Of ZSers have access to professional development tools
2,000+
ZSers promoted
*ZS defines racial and ethnic minorities in the U.S. as persons who identify as any of the following: Asian, Black, Hispanic or Latino, Native or Indigenous, Pacific Islander, Middle Eastern, Native Hawaiian, multiethnic.
We operate our firm ethically and with integrity by addressing our climate impact, maintaining data security and privacy, and staying accountable as we make progress.
In 2023, we submitted a net-zero target with the Science Based Target initiative (SBTi) and are awaiting approval. Meanwhile, the SBTi approved our near-term greenhouse gas (GHG) emission reduction target to achieve a 48.8% absolute reduction of scope 1 and 2 GHG emissions by 2030 (compared to our 2019 base year) and a 55% reduction of scope 3 GHG emissions per full-time equivalent by 2030 (compared to our 2019 base year).
Impact by the numbers
29%
Absolute reduction in scope 1 and 2 emissions (compared to 2019 baseline)
49%
Reduction in scope 3 emissions per full-time equivalent (FTE) (compared to 2019 baseline)
4.59
Metric tCO2e per FTE (compared to 9.13 tCO2e per FTE in 2019)*
5
Offices operate on 100% renewable energy
28
Offices are certificated with ISO 27001, 27701 and 27017
100%
Of ZSers are required to complete cybersecurity training
*tCO2e = metric ton of carbon dioxide equivalent