Sales Effectiveness
Your sales force is one of the most effective channels for customer engagement, but it’s also one of the most expensive. Are you getting the best possible return on this investment? Close gaps in your sales strategy, sales design, and field force effectiveness and execution to capture targeted growth opportunities and drive better business results.
WHAT WE DO
Challenges we solve
Properly equipping your sales force
How can you tailor your selling process and infuse AI-powered field capabilities to suit each of your customer-facing field roles and enable their success?
Creating a performance-focused sales culture
Do you have the right sales execution, field force training and coaching and incentive compensation programs in place?
Delivering data-driven insights
How can you provide your field force with real-time, meaningful customer data and insights to help create fresh sales opportunities?
Maximizing talent management
How can you hire, develop and retain the right people in your field force to move from measuring the quantity to evaluating the quality of interactions?
ZS FFE@Scale — Empower your field reps with AI
ZS FieldForceEffectiveness@Scale (FFE@Scale) leverages AI to give each of your field reps their own on-demand AI analyst, AI coach, and AI assistant, allowing them to focus more on impactful customer interactions.
HOW WE DO IT
ZS’s approach
With ZS, you’ll get a comprehensive, rigorous and fact-based approach to sales force effectiveness based on proven best practices.
Diagnose
Our Sales Force Effectiveness Navigator™ gives you a clear view of growth opportunities, key pain points and costly competitive disadvantages. You’ll get KPIs and benchmarking to identify top performers’ winning attributes and gaps in customer interactions.
Design
Use our multipronged design program to create a sales organization that’s able to seize opportunities, maximize customer engagement and value, drive performance with goal-focused incentives and meet customer needs.
Develop
Hire top talent and bring out their best performance by giving each rep their own AI-enabled on-demand coach, analyst and assistant they need to excel.
Optimize
Your sales force may be costing you up to 10% of revenue. Our proven, real-world strategies and AI-enabled field effectiveness solutions can help you optimize sales force effectiveness and maximize your organization’s return on its sales force investment.
Pharmaceuticals & Biotech
Practice makes perfect: How AI-driven practice can boost sales effectiveness
ZS partners with a pharma leader to create an AI-powered solution for sales reps to refine conversational skills in a safe environment.
CASE STUDIES
ZS created an AI-powered decision engine to help a global healthcare company improve sales
The engine unlocked the company’s healthcare sales by optimizing product recommendations and finding cross-selling opportunities.
CASE STUDIES
How a sales effectiveness transformation drove historic growth for a food manufacturer
Discover how ZS helped the manufacturer revolutionize its sales effectiveness capabilities to better align with customer needs.
Case studies
Flinn Scientific puts its commercial model under a microscope to find growth opportunities
CEO Mike Lavelle knows that a deeply loyal customer base and high satisfaction scores aren’t enough to ensure sustainable success when competition heats up.
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Insights
Related solutions
SFE Navigator
Sales Compensation
Analytics
